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Adyvik Global Healthcare (“Adyvik Global Healthcare”, “Adyvik”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit or use our website, submit an enquiry, request a consultation or treatment estimate, communicate with us, or use our healthcare facilitation and related services.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
Adyvik Global Healthcare is a healthcare facilitation and medical tourism support company that assists patients, including international patients, in accessing healthcare services in India.
Our services may include assistance with:
Adyvik Global Healthcare does not independently diagnose or provide medical treatment. Medical diagnosis, treatment recommendations and clinical decisions are made by qualified healthcare professionals and hospitals.
Depending on how you interact with us, we may collect the following information.
A. Personal Information
This may include:
B. Medical and Healthcare Information
If you request medical assistance, consultation or a treatment estimate, you may voluntarily provide information such as:
Medical information is sensitive information. We use such information only for legitimate purposes connected with facilitating healthcare services, treatment coordination, consultations, hospital coordination or other purposes explained to you at the time of collection.
Please do not submit medical information through any channel unless you are comfortable sharing it for the purpose for which it is requested.
C. Website and Technical Information
When you visit our website, certain technical information may be collected automatically, including:
This information may be collected through cookies, analytics tools and similar technologies.
D. Communication Information
If you contact us by email, telephone, WhatsApp, website forms or other communication channels, we may retain relevant communication records and information necessary to respond to your request and provide our services.
We may collect information:
We aim to collect only information that is reasonably necessary for the relevant purpose.
We may use your information to:
Where permitted by applicable law and where appropriate consent has been obtained, we may also use contact information to send information about our services, updates or relevant communications.
We understand that medical information is particularly sensitive.
Where you voluntarily provide medical information or medical reports, we may use that information to facilitate communication and coordination with appropriate hospitals, doctors or healthcare professionals for purposes such as:
We do not make independent medical diagnoses or treatment decisions based on the information you provide.
You should ensure that the medical information and documents you provide are accurate and belong to you or that you are authorized to provide them.
We may share relevant information with third parties where reasonably necessary to provide the requested services or where permitted or required by applicable law.
These parties may include:
We aim to share only information that is reasonably necessary for the relevant purpose.
We do not intend to sell your personal information to third parties.
Because Adyvik Global Healthcare may assist patients from different countries, your information may in certain circumstances be accessed, processed or transferred across national borders.
Where information is transferred internationally, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data protection laws.
Our website may use cookies and similar technologies to:
You may be able to control or disable certain cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
We may use third-party technologies and services, such as website analytics, hosting, communication, security and marketing tools.
These providers may process certain information on our behalf or collect information according to their own privacy policies.
Where third-party services are used, we encourage users to review the applicable privacy policies of those providers.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
Depending on the nature of the information and the services involved, security measures may include:
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, complying with legal obligations and protecting our legitimate interests.
The retention period may vary depending on:
When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable law.
Depending on your country of residence and applicable privacy laws, you may have certain rights regarding your personal information.
These may include the right to:
Some rights may be subject to legal or regulatory limitations.
To exercise a privacy right, please contact us using the details provided in the Contact Us section below.
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate authorization or involvement of a parent, guardian or legally authorized person where required by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Our website may contain links to third-party websites, including hospitals, healthcare providers, accommodation providers, social media platforms or other service providers.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Where permitted by applicable law, we may send information about our services, healthcare facilitation offerings, updates or other relevant communications.
You may opt out of promotional communications by:
You may continue to receive essential service-related communications where necessary to provide a service you have requested.
We may use WhatsApp, telephone, email and other communication platforms to communicate with patients.
Information shared through such platforms may also be subject to the privacy policies and terms of the respective platform providers.
Patients should avoid sharing unnecessary sensitive information through unsecured or inappropriate communication channels.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us:
Adyvik Global Healthcare
Email: [Insert Official Email Address]
Phone: [Insert Phone Number]
WhatsApp: [Insert WhatsApp Number]
Address: [Insert Registered/Office Address]
Privacy Contact / Grievance Officer: [Insert Name/Designation]
By using our website, submitting an enquiry or voluntarily providing your personal or healthcare information to Adyvik Global Healthcare, you acknowledge that you have read and understood this Privacy Policy and, where applicable, consent to the collection, use and sharing of your information as described in this Policy and as permitted by applicable law.
Adyvik Global Healthcare
Heal in India. Heal with India.
